Step 3 of 3 · Negotiate your bill

Don't pay the first number. Negotiate it down.

Once your EOB is decoded and any denial is appealed, the next dollar question is what you actually owe. The cash-pay price for the same procedure is often 60–75% less than the insured out-of-pocket number — if you know to ask and how to ask. Our negotiation primer gives you the script.

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What the negotiation primer covers

Three things every patient owes themselves before paying.

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Know the cash-pay baseline

Before you call the billing office, know what the same procedure costs when you pay cash — published by hospitals under federal price-transparency rules. The cash number is your anchor for the negotiation, not the sticker price on your statement.

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Script beats silence

Most patients accept the first number. A prepared, polite, two-sentence script — "I can pay cash today if you can match the published cash rate" — changes the conversation. The primer includes the phrases, the pause points, and the trap words to avoid.

Verify in writing

A verbal discount is not a discount. The primer walks through getting the negotiated rate confirmed in writing before you pay — and what to do if the post-call statement quietly revises the number back up.

What three common procedures actually cost.

Insured shows the typical patient out-of-pocket (after deductible and coinsurance) when a claim goes through insurance. Cash shows the same procedure's price when you pay the hospital or imaging center directly. The gap is the room you have to negotiate.

Imaging
MRI — brain w/ contrastCPT 70553
Insured patient pays ~$1,400–$2,200
Cash-pay price $400–$700

High-deductible plans push the full negotiated rate to the patient until the deductible is met. Cash-pay MRI centers publish transparent pricing — typically 60–75% less than the insured rate.

Source: CMS Physician Fee Schedule lookup (CPT 70553), Turquoise Health MRF aggregates (top-50 US hospitals), FAIR Health Consumer national median.
Specialist
Specialist consultCPT 99243 · new-patient office
Insured patient pays $350–$600
Cash-pay price $150–$300

Once your plan's specialist coinsurance kicks in, a single new-patient visit runs $300+. Direct-care and concierge specialists publish flat-rate pricing on their site — typically half what you'd owe through insurance.

Source: AMA National Health Insurer Report Card (specialist coinsurance averages); CMS PFS RVU pricing for CPT 99243; FAIR Health Consumer specialist consult benchmarks.
Screening
Outpatient colonoscopy screeningCPT 45378 · diagnostic
Insured patient pays ~$900–$2,400
Cash-pay price $600–$1,400

Even with ACA preventive coverage at 100%, a diagnostic colonoscopy (polyps found, biopsy taken) flips the visit to a paid procedure and triggers the deductible. Cash-pay surgery centers post flat-rate bundles that include the facility, physician, and anesthesia fees.

Source: CMS Hospital Price Transparency machine-readable files (ambulatory surgery center colonoscopy bundles); Turquoise Health MRF aggregates; FAIR Health Consumer colonoscopy region benchmarks.

Figures are illustrative national medians and vary by region, network status, plan, and provider.

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Estimate your out-of-pocket vs. cash-pay for a specific procedure under your specific situation. Free, no signup, no insurer call required.

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Insured patients · self-pay patients · high-deductible plans · all welcome.